Talent Acquisition Specialist - IT Managed Service Provider (MSP)

At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our team. If you’re ready to join our mission of setting the standard for IT excellence, we are looking for an enthusiastic Talent Acquisition (TA) Specialist to join our team.

As a pivotal member of our team, the Talent Acquisition Specialist plays a crucial role in driving the growth and success of R3 by identifying, attracting, and onboarding top-tier IT talent. This dynamic role requires a proactive, resourceful, and highly organized professional with a proven track record in recruitment, talent acquisition, or human resources, specifically within the IT sector.

The ideal candidate is not only passionate about technology but also thrives in developing and executing innovative recruitment strategies. They must possess strong organizational skills to manage multiple recruitment processes efficiently, ensuring a seamless experience for candidates and stakeholders alike. Working closely with leadership, the Talent Acquisition Specialist will contribute to building a high-performing, technically adept workforce, supporting the company's growth in a fast-paced, dynamic environment.

Key Responsibilities:

• Collaborate with hiring managers to understand current and future staffing needs and develop effective recruitment strategies for technical and non-technical roles. 
• Create, refine, and optimize job descriptions to clearly define responsibilities, qualifications, and expectations, attracting top talent.
• Utilize various channels such as job boards, social media, networking events, and employee referrals to source and engage qualified candidates.
• Review resumes, conduct screening conversations, and evaluate candidates’ qualifications to match job requirements and company culture.
• Build and maintain a pipeline of IT talent for current and future openings, focusing on roles like IT technicians, system administrators, and helpdesk support.
• Maintain and optimize the Applicant Tracking System (ATS) to ensure accurate candidate tracking and reporting.
• Partner with the marketing team to enhance employer branding initiatives and develop effective recruitment marketing strategies.
• Ensure a positive and engaging candidate experience by effectively managing the recruitment lifecycle, from application to onboarding. Oversee onboarding to support a smooth transition for new hires.
• Analyze recruitment data and provide reports to HR leadership on key metrics such as time-to-hire, cost-per-hire, and candidate satisfaction, using insights to improve the recruitment process. 

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 1-3 years of experience in talent acquisition, recruiting, or HR. Experience in IT or technical recruiting is a strong plus.
• Strong understanding of IT roles and technologies, or a demonstrated ability to learn quickly in a technical environment.
• Proficient in using Applicant Tracking Systems (ATS) and recruitment platforms like LinkedIn Recruiter, Indeed, or Glassdoor.
• Excellent communication and interpersonal skills, with the ability to build rapport with candidates and hiring managers.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
• Passionate about fostering a diverse and inclusive workplace.
• HR certification (i.e. SHRM-CP, PHR) is not required but is considered a plus. 

Why join our winning team?

• Competitive wages to reflect your experience and skills.
• Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• 401(k) with company match to help you plan for the future.
• Flexible time off policies to ensure you maintain a healthy work-life balance.
• 9 company holidays observed, plus 2 floating holidays.
• Opportunity to give back to our community with (paid) volunteer time off.
• We offer many remote opportunities, allowing you to work wherever you want. 
• We are committed to creating a positive impact on society and contributing to a better world--we're involved in our community and encourage our employees to do the same.
• We are reshaping the industry and the way it thinks about technology and service.
• We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow. 
• The opportunity to be a part of an amazing team. 

R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.