Talent Acquisition Specialist

Over 100 years in business, the Arrow Group of Companies has led the way in developing service focused transportation solutions by working with a broad range of customers, hauling a wider variety of products, and expanding our presence throughout Canada and the United States. Arrow is an industry leading transportation, distribution and materials handling organization.

We are looking for a temporary Talent Acquisition Specialist to join the Arrow family in Kamloops.

Great People Work Here!

For more information please visit Arrow Careers

• The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization
• Competitive Compensation: $70,000-$80,000 annually
• Shift: Monday-Friday; 40hrs/week
• Term: 18 months
• Free Parking

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

The Talent Acquisition Specialist (TAS) is responsible for managing all aspects of labor recruitment across the organization. This includes developing recruitment strategies, identifying effective sourcing methods and resources, and implementing innovative, creative approaches to attract top talent. The TAS ensures that hiring practices align with the organization’s needs and goals while promoting a positive candidate experience. 

The Talent Acquisition Specialist (TAS) plays a vital role in ensuring the organization hires top talent by developing and executing recruitment strategies, networking with industry professionals, and coordinating university/college recruitment initiatives. Key responsibilities include managing administrative tasks, maintaining accurate records within the applicant tracking system, and staying proactive about business needs. The TAS monitors industry trends to source, pre-screen, interview, and assess candidates for current and future job openings, maintaining a robust, up-to-date pool of qualified candidates. A core function of this role is conducting effective competency-based interviews to identify the best fit for each position. 

Major Responsibilities 

• Responsible for recruiting hourly and salary staff across all divisions in Canada and the U.S. 

• Work with all hiring Managers/Supervisors to identify their personnel needs, job specifications and duties, qualification and skill requirements. 

• Understand key features of each Division including current pay rates, pension rates, benefits package and unique aspects of the haul.  

• Ensure all open positions have associated recruitment plans and relevant advertisements in place.  

• Advise and guide management on organizing, preparing, and implementing recruiting and retention programs.  

• Provide guidance to hiring Managers/Supervisors regarding all possible recruiting resources such as job boards, trailer decals, employee referral programs, signage, recruitment events, newspaper or other paper ads, radio, social media etc... 

• Collaborate with the marketing team on advertising requirements and analyze marketing analytics to optimize recruitment efforts and employer branding. 

• Maintain current knowledge of pay equity, human rights and employment standards guidelines and laws. 

• Review and evaluate applicant qualifications and eligibility. Contact successful applicants for telephone interview subject to the Job Description and minimum hiring criteria, inform them about the role, the operation, and compensation details such as pay, pension and benefits and follow up with them regarding the status of their employment and next steps.  

• Evaluate recruitment and selection criteria to ensure conformance to professional, statistical, and testing standards, recommending revision as needed.  

• Take the lead on attending (or delegating Arrow personnel) Job/Employment fairs to recruit for open positions and for community presence and relevant College open houses (i.e. mechanic apprentice) and Network through industry contacts, association memberships, trade groups and employees.  

• Maintain job templates in the applicant tracking system to ensure all data is current and accurate.  

• Efficiently fill open positions while collaborating with managers and supervisors to plan for future vacancies driven by growth and other factors. 

• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.  

• Develop a pool of qualified candidates in advance of need.  

• Research and recommend new sources for active and passive candidate recruiting.  

• Identify best practices in recruitment and implement strategies to optimize the hiring process, enhance candidate experience, and improve overall talent acquisition outcomes. 

• Ensure postings are on relevant job boards, social media platforms, professional organizations, etc.  

• Identify most successful posting locations for each role/geography.  

• Regularly review the company website, career page, employer page on Indeed and make changes and recommendations to enhance recruiting efforts and improve the company’s image and branding.  

• Advise managers and employees on staffing policies and procedures.  

• Coordinate all internal recruitment processes including job posting, transfers or promotion of selected employees ensuring all applicable standards in hiring are met.  

• Provide training to new hiring managers on utilizing the Applicant Tracking System including Offer management/Onboarding. 

• Track the progress of offers in the Applicant Tracking System. 

• Aid public relations in establishing a recognizable "employer of choice" reputation for the company, both internally and externally.  

• Maintain regular communication with managers and employees to build rapport, assess morale, and identify new candidate leads. 

• Manage the use of recruiters and headhunters as .  

• Perform other special projects as assigned.  

• 2-5 years of recruitment experience in a related field.
• Previous experience with an applicant tracking system.  
• Proficient in Microsoft Excel and ability to quickly learn new computer applications i.e. Arrow custom applications, O365, etc. 
• Strong understanding of recruitment processes, sourcing strategies, and interviewing techniques. 
• Innovative thinker, able to use and develop new sources for recruitment.  
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
• Exceptional conflict resolution, negotiation, and objection handling skills.  
• Knowledge of cost analysis, fiscal management, and budgeting techniques. 
• Ability to work under pressure and respond quickly in a dynamic and changing environment.  
• Highly flexible, with solid interpersonal skills that allow one to work effectively with different managers, candidate personalities, etc.  
• Good training, coaching, and active listening skills are essential 
• Able to build and maintain lasting relationships with corporate departments, key business partners, and employees.  
• Strong safety mindset, and demonstrates a sense of responsibility, accountability, and commitment to the organization. 

• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. 
• Embody Arrow's core values:  Safety, Quality, Integrity, Responsibility, Teamwork and Fun!