Talent Acquisition & Retention Manager

We are looking for a Talent Acquisition & Retention Manager to play a mission-critical role in ensuring the company attracts, hires, and retains top-tier talent to support large-scale fiber construction and fulfillment operations. This position leads the development and execution of strategic staffing plans that address both field workforce and administrative support needs across multiple regions. The role also drives retention initiatives that align with the company’s commitment to operational excellence, safety, and workforce development. 

The ideal candidate understands the unique challenges of staffing and retaining line crews, splicers, drop and install technicians, and field operations staff. They possess strong analytical skills, are results-driven, people-focused, and thrive in dynamic environments where workforce stability is key to project delivery success.

This position will report regularly to the headquarters office in Murfreesboro, TN and travels regularly.

Schedule:

• Full-time
• Willing to work flexible hours, including nights, weekends and holidays as needed in addition to regular travel.

Travel:

• 50% to various states regionally
• Visit multiple branch locations and attend job fairs, trade events, etc.

What’s in it for you?

• Paid Weekly
• Paid Time Off
• Paid Sick Leave
• 6 Paid Holidays 
• Company-paid Life Insurance premiums
• Company-paid travel expenses; food reimbursement during travel
• Employee Assistance Program
• Advancement Opportunities
• Referral Program
• Travel within the United States
• Company Vehicle & fuel card (may vary by location)

Voluntary Benefits offered:

• 401k with Company match (pre & post-tax options available)
• Medical, Dental, and Vision Insurance
• Accident, Critical Illness, and Other Insurance
• Short & Long-Term Disability

Additional Responsibilities:

• Forecast staffing needs for mainline fiber crews, splicing professionals, drop/install technicians, project managers, and support roles, in collaboration with operations and project leadership.
• Implement sourcing strategies using internal systems, job boards, trade schools, DOL programs, attend local networking events, and other industry-specific channels.
• Develop and maintain regional labor pipelines to meet rapid deployment needs.
• Analyze turnover trends and exit interview data to identify and address root causes.
• Build and manage employee engagement programs, stay interview updates, and early attrition mitigation plans.
• Partner with local leadership and HR department to improve onboarding, mentorship, and workforce recognition efforts.
• Create internal growth pipelines and career mapping plans for field-to-leadership development.
• Develop and track KPIs and utilize reporting dashboards for hiring timeframes, attrition rates, and employee satisfaction in collaboration with the HR Department.
• Provide weekly staffing reports to internal executives and support audit and compliance readiness in collaboration with the HR department.

• Bachelor’s degree in Human Resources or at least 5 years relevant experience.
• Staffing experience in fast-paced, high-volume environments is required.
• Experience in telecom, utilities, construction, or skilled trades environments strongly preferred.
• Ability to design and implement retention strategies tailored to a field-intensive workforce.
• Strong understanding of federal and state labor regulations.
• Proven success in managing high-volume field workforce staffing.
• Excellent communication and problem-solving skills.
• Ability to take initiative and work independently.

Who we are:

EnterSource is a growing Fiber installation and service company; striving to stay of ahead of the ever-changing telecommunications industry. We started in 2006 installing HughesNet Satellites; now, we are performing work on commercial, residential, and main-line projects in several states around the U.S. for multiple broadband providers.

We have and will continue to grow by being customer-centric, production-driven, team-oriented, and operating with a high-level of integrity and attention to detail. We are generous, joyous, and optimistic about serving our community and connecting everyone we can with the latest in internet technology.

We are resilient, hard-working, maintain high quality standards, and serve our customers and each other humbly. Exceeding expectations regularly, we empower employees to provide exceptional customer service, driving innovation, generating expert solutions, and developing customer loyalty.

Employment is contingent on the successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Employment with EnterSource is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. This is a safety sensitive position. EnterSource is a drug-free workplace.