Talent Acquisition Operations Specialist

The Recruiting Operations Specialist plays a critical role in driving a smooth, efficient, and data-informed hiring process across the organization. This person will support full-cycle recruiting efforts through proactive candidate sourcing, end-to-end candidate coordination, and ownership of recruiting analytics and reporting. As a key liaison between candidates, recruiters, and hiring managers, the Specialist helps ensure an exceptional candidate experience and a consistent recruiting process.

Key Responsibilities:

Sourcing & Pipeline Support

• Proactively source passive and active candidates via LinkedIn, job boards, and talent platforms.

• Partner with recruiters and hiring managers to understand role requirements and build effective outreach strategies.

• Maintain and organize talent pipelines within the ATS and CRM systems.

Candidate Communication & Onboarding

• Manage pre-hire candidate touchpoints, status updates, and offer coordination.

• Guide candidates through onboarding steps (background checks, paperwork, system setup) in collaboration with HR and IT teams.

• Ensure a white-glove candidate experience that reflects our brand values.

Recruiting Analytics & Reporting

• Maintain regular dashboards and recruiting metrics (time-to-fill, candidate sources, pipeline conversion rates).

• Support ad-hoc reporting requests for leadership and hiring managers.

• Assist in optimizing tools and workflows within the ATS (e.g., job posting processes, requisition workflows).

Process Improvement & TA Operations

• Support ongoing process documentation and SOP updates.

• Identify opportunities to improve efficiency, consistency, and compliance across recruiting operations.

• Serve as a point of contact for tool-related questions and user support within the recruiting team.

Key Qualifications

• Has served at least 180 days on active duty

• Is within 180 days of separation or retirement

• Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of internship.

• Strong communication and interpersonal skills; comfortable interfacing with candidates and stakeholders at all levels.

• Excellent writing skills with the ability to draft clear, concise, and error-free documents, emails, and reports

• Highly organized with strong attention to detail and a passion for operational excellence.

• Demonstrated ability to manage multiple priorities in a fast-paced, high-volume environment.

• Customer- and candidate-obsessed mindset with a focus on delivering a white-glove experience throughout the hiring journey.

• Proficient in Microsoft Office; Excel and data analysis experience is a plus.