| Job Overview: In collaboration with the Consultant or Senior Consultant, this role is responsible for the successful delivery of prequalified and interested candidates to assist with filling complex customer staffing needs. Job Requirements: Associate's Degree in Business Equivalent experience accepted in lieu of degree My be team and individually oriented Must know Microsoft Office and relevant employment legislation Must be able to adapt to a fast pace work environment Must have strong oral and written communication Must be organized and have good time management 2-3 years experience Customer Service Job Responsibilities: Facilitates the applicant tracking system and applicant processes to support the recruiting team. Reviews and Prescreens candidate applications/resumes to ensure the candidate has the required skills and meets qualifications for the role. Communicate via email or phone with candidates for follow-up on offer confirmations, offer letters and any additional needs. Support other talent acquisition recruitment activities as needed. Managing screening / interviewing logistics, utilizing applicable TA technologies, issue triage and resolution, referral/bonus payout processing, etc. Completes the Employee Onboarding and Job Closing/New Hire schedules with employees. Initiate, monitor and complete the pre-hire diligence, including background checks, I-9, education requirement, employment verification and drug screens to ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurate. Works closely with parties outside of talent acquisition field to resolve questions and issues. Ensures seamless end to TA experience for candidates. Processes, review and posts new job posting requisitions in the applicant tracking system (ATS). Proactively develop and maintain a consistent flow of diverse qualified candidates through both active and passive sourcing. Develops and maintains good working relationships with the Recruiting team to create partnership that yields success, results and credibility. Provide back- up assistance and support for other Talent Acquisition Team Members when necessary. Identifyiesopportunities for improving candidate experience and scheduling efficiency. Recognize and implement opportunities for efficiency to drive operational excellence. Conduct the initial part of new employee onboarding, ensuring process is engaging and that processes are followed and accurate. Utilizes the ATS to maintain accurate and well documented notes on current searches, as well to ensure all company legal compliance and employment practices are followed. Other Job-Related Information: Working Conditions: Climbing - Rarely Concentrating - Consistently Continous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Occasionally Interpersonal Communication - Consistently Kneeling - Rarely Lifting <10 Lbs - Occasionally Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Occasionally Pulling - Rarely Pushing - Rarely Reaching - Rarely Reading - Frequently Sitting - Frequently Standing - Rarely Stooping - Rarely Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Frequently Color Vision - Occasionally Visual Acuity: Far - Occasionally Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community |