Talent Acquisition Advisor

Talent Acquisition Advisor (Multiple vacancies) 

• Office Locations: Haymarket, Parramatta, or Gosford 
  
• Working arrangements: Hybrid arrangements available, with 2 days in-office per week 
  
• Employment type:  Several temporary Full Time and Part-Time opportunities available  
  
• Duration: Up to 6 months (with possible extension or to be converted to permanent) 
  
• Hours: Flexible Working Arrangements available, 35 hours per week 
  
• Salary: Clerk Grade 7/8 - $113,574 to $125,720 (plus superannuation, commensurate with experience) 
• Closing date: 10:59am Monday 20 April 2026 

At the heart of our Talent Acquisition Team, we are a group of people who genuinely enjoy what we do. We work closely together, move quickly, and bring a lot of energy to finding the right people for the right roles. If you’re a Talent Acquisition or Recruitment specialist who cares about candidate experience, builds strong relationships, and enjoys the challenge of finding great talent, you’ll fit right in. 

We’re looking for experienced Talent Acquisition Advisors to help us attract and hire great people across a wide range of teams. You’ll have the space to try new ideas, improve how we do things, and make a real difference in the way we hire. It’s a supportive, down-to-earth team where your voice is heard, your work matters, and no two days look the same.  

The Opportunity  
We’re seeking experienced Talent Acquisition Advisors who want to do more than just fill roles. You’ll be part of a team that partners closely with the business, works across a variety of hiring needs (from niche roles to large-scale campaigns), and genuinely influences how we attract and hire talent. 

Day to day, you’ll work side by side with hiring managers - not just taking briefs, but challenging thinking, spotting opportunities, and proactively finding great people (not just the ones applying). Whether it’s tapping into passive talent, shaping hiring approaches, or running targeted campaigns, you’ll play a key role in how we build capability across multiple teams. 

You’ll be trusted to deliver a great experience on both sides - giving honest, practical advice to stakeholders and making sure candidates feel informed, supported, and valued throughout the process. We’re looking for someone who’s adaptable, hands-on, and comfortable figuring things out as they go. Someone who enjoys the mix of strategy and delivery, and isn’t afraid to try a different approach when it gets better results. 

In this role you will:  

• Deliver end to end talent acquisition services in line with best practice, legislation and Public Service Commission guidelines.  
  
• Maintain compliance and documentation requirements in line with policy requirements 
  
• Advise and drive talent sourcing strategies to attract top talent and meet tight project deadlines.  
  
• Coach managers on best practice approaches and talent management strategies.  
  
• Build and maintain strong relationships and influence hiring managers and decision makers at different levels   
  
• Interpret in-depth recruitment and industry reports to offer valuable insights and data-driven suggestions aimed at enhancing the decision-making process in recruitment  
  
• Be a supportive mentor to Talent Acquisition Assistant Advisors and trainees 

What You’ll Bring 

You’re a recruiter who genuinely enjoys the work - not just filling roles, but finding the right people in smarter ways. 

You’ve managed end-to-end recruitment and know how to balance pace with quality. Whether you come from agency or in-house, you’re confident working across different types of hiring and can adapt your approach to suit. 

You think beyond the brief. You’re curious, proactive, and not afraid to try something different to get better outcomes - especially when it comes to engaging passive talent. 

You build strong relationships, communicate clearly, and handle challenges head-on. Most importantly, you care about the experience you create for both candidates and hiring managers. 

Ready to come onboard? 
Please click on the link below to attach your up to date resume. We value your time and commitment, and you can expect to be communicated with throughout each step of the process.  
Interviews are expected to commence for those who progress to the next stage on week commencing 27 April 2026.  

Please note that there may be a requirement to complete assessment activities as part of this recruitment. Interviews will be held face to face.
 
A talent pool will be created from this recruitment process to fill future ongoing and temporary opportunities.  

Any Further Questions?  
For any enquiries regarding this recruitment, please contact May Emmerson, Senior Talent Acquisition Lead via May.Emmerson@customerservice.nsw.gov.au or Nathan Ly, Senior Talent Acquisition Lead via Nathan.Ly@customerservice.nsw.gov.au 

Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nathan Ly via Nathan.Ly@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10:59am Monday 20 April 2026 

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Nathan.Ly@customerservice.nsw.gov.au or 02 9494 8351.

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