Bilingual Talent Acquisition Specialist - Contract

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees. 

THE ROLE IN A NUTSHELL

As we evolve the Talent Acquisition function to be more aligned with a P&C business partner model, the Talent Acquisition Specialist, will be responsible for end-to-end talent acquisition service to an assigned line of business, and support the team in other areas as needed. 

Reporting to the Manager, Talent Acquisition, the Talent Acquisition Specialist will execute tactics and best practices that contribute to the overall Talent Acquisition strategy, and the overall team’s success.  The Talent Acquisition Specialist will act as a consulting partner to their assigned line of business ensuring we are constantly improving the quality of candidates presented.  

Key Accountabilities
End-to-end talent acquisition services:

• Attend community events with different teams, and as an ambassador for the GreenShield mission, vision, and values.
• Collaborate with hiring managers and various stakeholders to develop effective recruitment strategies for their business and drive the full recruitment cycle from sourcing to selection.
• Proactively source candidates through various channels and methods, including online platforms, social media, networking, referrals and industry events.
• Screen resumes, conduct phone interviews, and assess candidates' qualifications and potential impact to company culture.
• Facilitate and lead interviews with candidates, hiring leaders, and other team members.
• Conduct background checks and employment verifications/reference checks on potential candidates.
  Provide an exceptional candidate and hiring manager experience throughout the recruitment process, ensuring timely communication and feedback.
• Effectively document and report in activity trackers, our ATS and related tools.
• Prepare and present job offers, negotiate total rewards packages, and facilitate the onboarding process for new hires.
• Utilize ATS and other recruitment tools effectively and make recommendations for their optimization.
• Work closely with other Talent Acquisition Specialists and broader P&C team to strategically apply consistent practices and approaches to Talent activities.
• Consistently meet or exceed key outcome-based, activity metrics, ensuring a healthy pipeline of candidates across different interview stages.
• Participate in talent acquisition quality assurance monitoring programs (e.g. experience surveys).
• Share ideas, learnings, and insights that might improve our processes, philosophies, and recruitment culture.
• Other duties as assigned.

Critical Skill Insights and decision support to hiring partners:

• Continuously evaluate and analyze recruitment processes for your assigned line of business, identifying areas for improvement and implementing best practices that lead to improved candidate quality.
• Leverage data to question feedback, understand different perspectives, and propose solutions that align with project goals.
• Stay up to date on industry trends, recruitment best practices and market conditions to optimize the talent acquisition process and share knowledge with the team.
• Build, influence, foster, and maintain relationships both internally and externally.
• Provide insights, feedback, and reports to Talent Acquisition leadership with regard to your own activity.

Pre-onboarding and onboarding:

• Collect and document necessary data at every stage of the process to ensure a smooth pre-onboarding and onboarding experience.
• Manage the new hire’s file from offer to first day of onboarding.
• Contribute to the improvement and execution of onboarding procedures.
• Welcome new talent, positioning them for success by aligning our recruitment and onboarding experience.

• Post-secondary education in business administration, human resources management, or related discipline.
• A minimum of 3 years of experience as a Talent Acquisition Specialist or Recruiter, preferably in a fast-paced environment.
• Excellent verbal and written communication skills in both English and French.
• Solid knowledge and experience in full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding.
• Familiarity with applicant tracking systems (ATS) and other recruitment software/sourcing platforms.
• Strong interpersonal and communication skills, with the ability to engage with diverse stakeholders and build relationships.
• Excellent organizational and time management skills, with the ability to handle multiple priorities and meet deadlines.
• Proactive and results-oriented mindset, with a focus on delivering high-quality talent to the organization.
• Demonstrated ability to work independently as well as collaboratively in a team environment.
• Commercial mindset, bringing business acumen and strong understanding of our product led business to deliver with speed and responsiveness.
• Highly developed critical thinking, analytical and problem-solving skills.
• Ability to occasionally travel within Canada.

NICE TO HAVE

•  Certified Human Resources Professional designation (CHRP or CHRL).
• Direct experience in health-care recruitment is considered a major asset.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs.  We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. 

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a
difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.  By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. 

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.   We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially. 

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).