Talent Acquisition Team Lead- Support Functions
VetPartners
On-site
Nova Scotia, Canada
Description
Your New Chapter
At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement.
We are seeking a driven and experienced Talent Acquisition Lead – Support Functions to join our People & Culture team at VetPartners. In this pivotal role, you will lead the recruitment function for all non-veterinarian and locum roles across our 270+ veterinary clinics and hospitals in Australia and New Zealand.
Reporting to the General Manager of Talent Acquisition, you’ll manage and mentor a team of recruiters and a coordinator, partner with senior operational leaders, and play a key role in shaping and delivering our talent strategy. From process optimisation to executive-level hiring, you’ll ensure our clinics have access to the talent they need to deliver exceptional care.
This is a fast-paced, people-focused role that blends strategic thinking, hands-on leadership, and continuous improvement—perfect for someone who thrives in a dynamic, purpose-driven environment.
Key Responsibilities
- Team Leadership
- Lead, coach, and support a team of Recruiters and a Coordinator (including NZ-based team support)
- Set clear KPIs and ensure high team engagement and performance
- Align recruitment efforts with business growth priorities
- Recruitment Delivery & Process Improvement
- Oversee end-to-end recruitment for non-vet and locum roles across ANZ
- Drive process improvements to enhance candidate and hiring manager experience
- Utilise recruitment tech (ATS/CRM) to improve workflows and reporting
- Employer Brand & Candidate Experience
- Partner with Employer Brand to deliver engaging campaigns and boost referrals
- Promote a consistent, positive experience throughout the recruitment journey
- Strategic Sourcing & Planning
- Build pipelines for priority roles and support workforce forecasting
- Proactively source talent and support succession planning
- Stakeholder Engagement
- Build strong relationships with clinic and business leaders
- Provide regular hiring updates and market insights
- Executive Recruitment
- Manage senior-level hiring (e.g., General Manager roles) as needed
- Support strategic hiring projects across the business
Skills, Attributes, and Experience:
- Over 5 years of experience in Talent Acquisition leadership, with a proven ability to develop and execute recruitment strategies aligned with organisational goals.
- Strong expertise in Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) technologies, optimising reporting, workflows, and recruitment processes for greater efficiency.
- Confident and skilled communicator, able to build trust and collaborate effectively with C-suite executives to align talent acquisition strategies with business objectives.
- Passionate about simplifying complex processes and driving performance improvements to enhance recruitment outcomes and organisational success.
- Experience working in healthcare, veterinary, or multi-site service environments, with the ability to manage diverse and distributed workforces in dynamic industries is highly desirable.
Why VetPartners?
At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us?
- Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
- Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
- Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development.
- Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals.
- Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
How To Apply:
Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.