In-Telecom is seeking an energetic, relationship-focused, and highly organized Talent Acquisition Specialist / Recruiter to join our growing team in Arlington, Texas. This role will serve as a key ambassador of our organization, responsible for attracting top talent, creating an exceptional candidate experience, and supporting associates throughout their onboarding journey.
As a member of our Culture & Employee Development team, you will work directly with the Director of Culture & Employee Development to drive recruiting excellence, enhance the employee experience, and support engagement initiatives that strengthen our culture. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about helping organizations grow through great people.
Because managed service providers (MSPs) operate in a dynamic, technology-driven environment, this role plays a critical part in attracting technical, professional, and administrative talent while ensuring every candidate and new hire experiences the values and culture that make In-Telecom a great place to work.
Key Responsibilities
Talent Acquisition & Recruitment
Full-Cycle Recruiting
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Manage the recruitment lifecycle from requisition approval through offer acceptance and onboarding.
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Develop and execute recruiting strategies to attract qualified candidates for technical, professional, and administrative positions.
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Maintain a strong pipeline of candidates for current and future hiring needs.
Sourcing & Candidate Outreach
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Proactively source candidates through job boards, LinkedIn, networking, referrals, career fairs, community partnerships, and other recruiting channels.
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Build and maintain talent pools for critical and recurring positions.
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Promote the In-Telecom employer brand in all candidate interactions.
Applicant Tracking System (ATS) Management
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Manage and maintain recruiting workflows within Pinpoint or other applicant tracking systems.
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Ensure candidate records, interview feedback, and communications are accurate and up to date.
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Generate recruiting reports and dashboards to track hiring activity and effectiveness.
Candidate Screening & Interview Coordination
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Conduct phone and video pre-screen interviews to assess qualifications, communication skills, technical aptitude, and cultural alignment.
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Coordinate interviews between candidates and hiring managers.
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Provide a positive and professional experience throughout the recruiting process.
Hiring Manager Partnership
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Collaborate closely with department leaders to understand staffing needs and workforce planning objectives.
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Assist in developing and updating job descriptions, hiring profiles, and interview guides.
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Provide recommendations regarding candidate evaluations and hiring decisions.
Onboarding & New Hire Experience
New Hire Coordination
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Facilitate a seamless onboarding experience for new associates.
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Coordinate pre-employment documentation, onboarding schedules, and orientation activities.
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Partner with internal departments to ensure all onboarding requirements are completed prior to start dates.
New Employee Orientation
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Co-facilitate new hire orientation sessions.
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Prepare welcome materials, company resources, and new hire onboarding packages.
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Serve as a resource for new team members during their transition into the company.
Compliance Administration
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Initiate and manage background checks, drug screenings, employment verifications, and related hiring requirements.
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Maintain compliance with company policies and applicable employment regulations.
Travel Coordination
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Arrange and manage travel accommodations for candidates and new hires when necessary, including flights, hotels, transportation, and logistics.
Culture & Employee Engagement
Culture Support
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Partner directly with the Director of Culture & Employee Development to support company culture initiatives, recognition programs, and associate engagement activities.
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Assist in coordinating company events, team-building activities, employee appreciation programs, and community involvement efforts.
Office Engagement
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Serve as a culture champion within the Arlington office.
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Help create a positive, engaging, and welcoming workplace environment.
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Support employee communication initiatives, celebrations, recognition programs, milestone acknowledgments, and other activities that strengthen team engagement.
Employer Branding
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Promote In-Telecom's culture across recruiting platforms, social media, career events, and community partnerships.
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Assist with content creation for recruiting campaigns and employment marketing efforts.
Skills, Knowledge & Expertise
Qualifications
Required
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2+ years of recruiting, talent acquisition, staffing, or human resources experience.
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Strong interpersonal, communication, and relationship-building skills.
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Excellent organizational and time management abilities.
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Ability to manage multiple open positions and priorities simultaneously.
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Strong attention to detail and follow-through.
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Proficiency with Microsoft Office Suite and modern business applications.
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Ability to maintain confidentiality and handle sensitive information professionally.
Preferred
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Experience recruiting within a technology company, MSP, IT services organization, or professional services environment.
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Experience with applicant tracking systems, preferably Pinpoint.
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Experience supporting employee engagement, onboarding, or HR-related initiatives.
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Knowledge of recruiting best practices, sourcing techniques, and employment-related compliance requirements.
Knowledge, Skills & Competencies
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Exceptional verbal and written communication skills
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Professional and engaging personality
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Strong customer service mindset
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High level of initiative and accountability
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Creative approach to talent attraction and engagement
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Problem-solving and critical thinking abilities
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Ability to work independently and collaboratively
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Strong attention to detail and organizational discipline
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Positive attitude with a passion for helping people succeed
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Technology savvy with the ability to learn new systems quickly
Job Benefits
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Competitive Base Salary
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Medical, Dental, and Vision Insurance
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401(k) with Company Match
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Paid Time Off (PTO)
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Paid Holidays
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Employer-Paid Life Insurance
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Professional Development & Training Opportunities
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Career Growth Opportunities
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Employee Recognition & Engagement Programs
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Collaborative and Culture-Focused Work Environment