GET TO KNOW ALORICAÂ
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.Â
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JOB SUMMARYÂ
Performs executive, managerial, professional, technical and non-exempt recruiting including college/university recruiting.  Partners with line managers to create internal and external recruiting methods and procedures to meet business requirements.  Oversees the identification of potential candidates, interviewing, selection and placement of candidates for reassignment, promotion and external-hire-for-employment. Ensures recruiting strategy, methodology, and processes are aligned with business needs, talent strategy and desired employee capabilities/skills.  May contribute to the design and placement of employment advertising.  Responsible for relations with outside employment agencies and recruiters. Ensures compliance with all legal aspects of recruiting function.Â
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JOB RESPONSIBILITIESÂ
 • Consults with corporate and site operations to ensure alignment between recruiting needs and recruiting strategyÂ
• Partners with corporate and site managers to obtain and confirm search requests that clearly indicate key responsibilities, requirements, environmental conditions, compensation, target audience (internal and/or external), timeframes, etc.Â
• Performs comprehensive targeted research strategy for qualified candidates via internal databases, job boards, schools, professional associations, business contacts with other companies and discussions with other research personnelÂ
• Serves as the recruiting liaison for company sponsored committees and initiatives such as college recruitment programsÂ
• Researches, assembles, analyzes and makes recommendations regarding recruiting metricsÂ
• Interviews and screens candidates to ensure their qualifications meet open positionsÂ
• Conducts skills testing and office interviews to measure capability and aptitudeÂ
• Oversees all pre-employment requirements (e.g., background investigations including reference checks, drug testing, physical exams) to ensure compliance and proper applicant tracking flow and records maintenanceÂ
• Collaborates with other HR functions on recruiting issues (e.g., new hire requirements, compensation, etc)Â
• Completes the hiring process by drafting and gaining sign-off on offer lettersÂ
• Presents job opportunities to qualified candidates and negotiates job offers for the most qualified candidate(s)Â
• Coordinates with the HR Manager to ensure all new hiring processing takes place on the employee's first day of work.Â
• May provide functional guidance, advice and/or training to less-experienced recruiting staff.Â
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OTHER RELATED DUTIESÂ
• Work with hiring managers on recruiting planning meetingsÂ
• Create job descriptionsÂ
• Lead the creation of a recruiting and interviewing plan for each open positionÂ
• Efficiently and effectively fill open positionsÂ
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementationÂ
• Develop a pool of qualified candidates in advance of needÂ
• Research and recommend new sources for active and passive candidate recruitingÂ
• Build networks to find qualified passive candidatesÂ
• Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venuesÂ
• Utilize the Internet for recruitmentÂ
-- Post positions to appropriate Internet sourcesÂ
-- Improve the company website recruiting page to assist in recruitingÂ
-- Research new ways of using the Internet for recruitmentÂ
-- Use social and professional networking sites to identify and source candidatesÂ
JOB REQUIREMENTSÂ
Minimum Education and Experience:Â
• High School Diploma, GED or equivalent. Associates Degree preferredÂ
• Some experience in human resourcesÂ
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Knowledge, Skills and Abilities:Â
• General knowledge and/or experience working with OracleÂ
• Ability to organize and manage and office environment effectively Â
• Experience working with general office equipment, to include computer software (MS Office), telephone, calculator, etc.Â
• Ability to communicate effectively both orally and written.Â
• Ability to keep and maintain confidential and secure records and informationÂ
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Work Environment:Â
• Work is performed in a climate-controlled office environmentÂ
• Constant use of a computer and other office related equipmentÂ
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Physical Demands:Â
• Frequent walking and traveling throughout call-centerÂ
Equal Opportunity Employer – Veterans/Disabled