Talent Acquisition Recruiter

Talent Acquisition Recruiter

Location: Miami Lakes, FL

Employment Type: Full Time

Reporting to:  Manager Talent Acquisition

ABOUT US 

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe. 

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.   

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.   

HERE’S WHAT THE JOB REALLY LOOKS LIKE 

Performs executive, managerial, professional, technical and non-exempt recruiting including college/university recruiting.  Partners with line managers to create internal and external recruiting methods and procedures to meet business requirements.  Oversees the identification of potential candidates, interviewing, selection and placement of candidates for reassignment, promotion and external-hire-for-employment. Ensures recruiting strategy, methodology, and processes are aligned with business needs, talent strategy and desired employee capabilities/skills.  May contribute to the design and placement of employment advertising.  Responsible for relations with outside employment agencies and recruiters. Ensures compliance with all legal aspects of recruiting function. 

HOW YOU’LL MAKE AN IMPACT 

• Consults with corporate and site operations to ensure alignment between recruiting needs and recruiting strategy 
• Partners with corporate and site managers to obtain and confirm search requests that clearly indicate key responsibilities, requirements, environmental conditions, compensation, target audience (internal and/or external), timeframes, etc. 

WHAT YOU’LL ACTUALLY DO 

• Performs comprehensive targeted research strategy for qualified candidates via internal databases, job boards, schools, professional associations, business contacts with other companies and discussions with other research personnel 
• Serves as the recruiting liaison for company sponsored committees and initiatives such as college recruitment programs  
• Researches, assembles, analyzes and makes recommendations regarding recruiting metrics  
• Interviews and screens candidates to ensure their qualifications meet open positions  
• Conducts skills testing and office interviews to measure capability and aptitude  
• Oversees all pre-employment requirements (e.g., background investigations including reference checks, drug testing, physical exams) to ensure compliance and proper applicant tracking flow and records maintenance  
• Collaborates with other HR functions on recruiting issues (e.g., new hire requirements, compensation, etc)  
• Completes the hiring process by drafting and gaining sign-off on offer letters  
• Presents job opportunities to qualified candidates and negotiates job offers for the most qualified candidate(s)  
• Coordinates with the HR Manager to ensure all new hiring processing takes place on the employee's first day of work.  
• May provide functional guidance, advice and/or training to less-experienced recruiting staff.  
• Work with hiring managers on recruiting planning meetings  
• Create job descriptions  
• Lead the creation of a recruiting and interviewing plan for each open position  
• Efficiently and effectively fill open positions  
• Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation  
• Develop a pool of qualified candidates in advance of need  
• Research and recommend new sources for active and passive candidate recruiting  
• Build networks to find qualified passive candidates  
• Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues  

Utilize the Internet for recruitment  
-- Post positions to appropriate Internet sources  
-- Improve the company website recruiting page to assist in recruiting  
-- Research new ways of using the Internet for recruitment  
-- Use social and professional networking sites to identify and source candidates  

WHAT’LL SET YOU UP FOR SUCCESS 

• High School Diploma, GED or equivalent. Associates Degree preferred  
• Some experience in human resources  
• General knowledge and/or experience working with Oracle  
• Ability to organize and manage and office environment effectively   
• Experience working with general office equipment, to include computer software (MS Office), telephone, calculator, etc.  
• Ability to communicate effectively both orally and written.  
• Ability to keep and maintain confidential and secure records and information 

WHY ALORICA?   

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.   

TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.   

What We Offer:   

• Competitive base pay with performance-driven incentives   
• Comprehensive benefits including medical, dental, vision, and 401(k)   
• Career development through Alorica Academy's open-access courses   
• Real opportunities to grow within a global organization   
• Access to our employee assistance program   
• A collaborative, inclusive culture where innovation happens   

Our Values   

Bold – We challenge conventions and take smart risks   

Relentless – We deliver results, no matter what it takes   

Connected – We work as One Alorica because we're stronger together   

True – We show up as our authentic selves, every single day 

Ready to Join Us?   

If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.   

Apply today! 

Location Note: We're currently hiring for this position in: “Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia”.   

Equal Opportunity Employer – Veterans/Disabled   

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.   

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