Talent Acquisition Partner (Operations, Administration and Business Services)

Who are we

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

We are seeking a proactive and relationship-driven Talent Acquisition Partner to join our in-house Talent Acquisition team, focusing on the recruitment of Operations, Administration, and Business Services positions across our UK business.

What the role will entail

• End-to-end Recruitment: Manage the full recruitment lifecycle for Operations and Administration across defined UK Knight Frank service lines and Business Services positions up to an agreed level - From briefing and sourcing through to offer management and onboarding.

• Talent Sourcing: Proactively source high-calibre candidates using a range of channels — LinkedIn Recruiter, job boards, referrals, and direct headhunting.

• High-Volume Recruitment: Effectively manage a large number of applications across multiple vacancies, ensuring timely communication and a streamlined process for all candidates and hiring managers.

• Stakeholder Management: Build trusted relationships with hiring managers, providing consultative advice on hiring strategy, role scoping, and market insights.

• Systems and Data: Confidently use ATS Workday to manage requisitions, track candidates, and maintain accurate data. Maintaining accurate records and candidate management.

• Candidate Experience: Deliver an outstanding, engaging, and consistent candidate experience that reflects Knight Frank’s culture and brand.

• Employer Branding: Support initiatives to enhance Knight Frank’s employer brand both internally and externally across all service lines.

• Reporting: Provide regular recruitment updates and market insights to stakeholders and hiring managers.

• Diversity & Inclusion: Embed inclusive hiring practices and champion diverse shortlists and interview panels.

• Process Improvement: Identify opportunities to streamline and enhance recruitment processes and candidate engagement across service lines.

• Agency Management: Build effective relationships with a small number of preferred recruitment partners where direct sourcing has not been feasible.

What you will be responsible for

Hiring Manager

• Lead on the recruitment for vacancies across divisions and departments at Knight Frank focusing on Operation, Administration and Business Services positions.

• Partner with hiring managers to understand their requirements and to advise and deliver on their active vacancies.

• Provide talent insights to hiring managers on specific sectors and skillsets as well as broader UK hiring trends.

Candidate

• Take responsibility for the experience of all candidates who apply for positions at Knight Frank.

• Ensure our opportunities are presented to a wide range of talent and they resonate with a diverse audience who, through employer branding, identify with our purpose & values.

• Screen candidates effectively and inclusively in line with our company values.

• Ensure that Candidates are interviewed by a balanced and well-prepared panel, receiving a supportive, informative and efficient experience along the way.

• Manage the offer process to ensure that the best candidates receive a timely offer, moving seamlessly into an onboarding process that is informative and personable.

• Manage the rejection process professionally and with dignity and ensure unsuccessful candidates understand how to apply for future vacancies.

• Agility and ability to roam and service different subdivisions and to be able to pick up their requirement quickly and effectively

• Use LinkedIn Recruiter to source candidates and bring the best talent into our business.

• Ensure that all candidates information is stored on our Applicant Tracking System and that candidates are moved through the process seamlessly.

• Continually driving cost savings for the business by sourcing exceptional talent directly

Team

• Partner with HR and business leaders to forecast hiring needs and proactively build talent pipelines.

• When required, support the Senior Talent Acquisition Partner on senior hires, market mapping and recruitment campaigns.

• Contributing to a collaborative, high-performing Talent Acquisition function that supports Knight Frank’s people-first culture and strategic goals.

 Skills & Experience Required

• A minimum of 2 to 3 years’ recruitment experience from either a Recruitment Agency or In-house Talent Acquisition function, ideally within Professional services, Partnerships, Real Estate or Corporate environments.

• A proven track record of recruitment for Administration, Operations, and Business Support roles.

• Experience delivering 360-recruitment processes.

• Direct Sourcing: Experience sourcing talent through passive and active channels for various business divisions, roles and levels.

• Experience using the Recruitment function of ATS Workday (Desirable)

• Experience managing high-volume recruitment and multiple open roles simultaneously to tight deadlines.

• Ability to influence and manage external and internal stakeholders up to senior management.

• Excellent organisational skills, working efficiently alone and as a part of a wider team.

Personal Skills

• Ability to balance speed, quality, and candidate fit.

• Passionate about delivering a premium candidate and hiring manager experience.

• Commitment to diversity, equity, and inclusion in hiring.

• A true team player who thrives in a supportive, fast paced, people-focused environment.

• Calm under pressure, adaptable, and solution-focused when managing a busy workload.

• Represent the Knight Frank brand with integrity, discretion, and professionalism at all times.

• Keen to learn about different business areas, people, and market trends.

• Confident in building rapport, influencing stakeholders, and managing sensitive conversations.

• Passionate about delivering results, continuously improving processes, and enhancing the recruitment experience

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.