Talent Acquisition Lead

Join our winning team, recently honored as #67 on Forbes’ list of America’s Best Startup Employers for 2024!

The Helper Bees (THB) was created to fill an obvious need in an underserved community. Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their search for quality, affordable in-home care providers. We do this by providing older adults the ability to easily review, choose, and access affordable quality in-home helpers.

The Helper Bees mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience.

At THB, we define our company culture through our Core Values:

• Quickly iterate through solutions - We move at a fast pace which requires quick iterations to find a path to a repeatable solution
• Seek ways to create immediate impact - Be thoughtful and proactive in how you make an impact on your team. Actively look for ways to make a fast, positive impact.
• Bee the teammate you want to work with - We work as a team, help each other and encourage each other
• Ask questions, answer questions - You can't iterate through solutions if you don't ask the right questions which is why there is an expectation that questions should be asked. When you know the answer, being a good teammate means chiming in to get others up to speed.
• Take the time to celebrate wins - It's so easy for a team that is heads down to forget about all the great things they've accomplished. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.

Job Summary:

As the Talent Acquisition Lead, you will lead recruitment efforts for the organization, specializing in technical roles such as Software Engineers, Product Managers & Designers, and other specialized positions. The ideal candidate has a proven track record in talent acquisition, is well-versed in recruitment best practices, and is passionate about contributing to recruitment strategy. This individual is eager to grow in a leadership role.

Supervisory Responsibilities:

• Talent Acquisition Specialist(s)
• Talent Acquisition Coordinator(s)

Duties/Responsibilities:

• Manage the entire recruitment process, including sourcing, screening, interviewing, and extending offers.
• Utilize creative sourcing strategies to attract top talent through job boards, social media, networking, and other innovative channels.
• Partner with hiring managers to understand role requirements, create job descriptions, and provide strategic recruitment guidance.
• Develop and implement recruitment strategies and policies that align with organizational goals and industry best practices.
• Ensure a seamless and positive candidate experience throughout the hiring process.
• Stay informed about industry trends, salary benchmarks, and talent market conditions to provide actionable insights.
• Demonstrate leadership by mentoring junior recruiters and supporting cross-departmental recruitment initiatives.
• Other duties as assigned/necessary

Performance Metrics:

• Candidate Success Rate: Reduce employee turnover for new hires with less than 3 months in their role
• Hiring Manager Feedback and Candidate Experience Rating
• Time-to-Fill: Maintain time-to-fill better than industry benchmark. Target for corporate roles less than 45 days
• Process Compliance: Adherence to internal SLAs for recruitment steps, such as timely candidate communication and ATS updates.

Required Skills/Abilities:

• Deep understanding of technical roles (i.e. Software Engineering & Development, Product Management & Design, etc)
• Strong ability to prioritize tasks, manage multiple requisitions simultaneously, and meet time to fill deadlines
• Proficiency with Applicant Tracking Systems (ATS), recruitment platforms, and sourcing tools
• Knowledge of recruitment strategy best practices and experience in recruitment policy development
• Demonstrated interest in growing in a leadership role
• Ability to thrive in a fast paced environment
• Strong passion for helping others and problem-solving
• Must be 18 years of age or older

Education and Experience:

• 3+ years of full-cycle recruitment experience, preferably within a fast-paced tech start-up environment. 
• Bachelor’s degree or equivalent experience preferred
• Experience in the healthcare industry is a plus!

Physical Requirements:

• Ability to remain at your designated workstation for the duration of the workday
• Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (typically on a computer screen)
• This position offers the flexibility of remote work at approved locations within the United States. Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to our team's success.

The Helper Bees is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes all qualified applicants without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.

The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request accommodation, please let your recruiter know.

As part of our standard hiring process, selected candidates may be required to undergo a background check and/or drug screen. The Helper Bees adheres to applicable federal, state, and local laws regarding these screenings, and the results will be considered in accordance with applicable regulations.

The Helper Bees was recently made aware of a fraudulent entity posing as our organization and requesting personal information. Please be aware of and protect yourself from scams. Visit our website to view all current job openings.