JOB SUMMARY: The Talent Acquisition Business Partner leads and manages full-cycle recruitment, supports employee relations and compensation-related functions to ensure BestCare attracts, hires, and retains high-quality talent. This role serves as a strategic business partner to leaders by delivering an exceptional candidate and employee experience; ensuring compliance with federal, state, and organizational requirements; and providing support for onboarding, offboarding, personnel record management, employee relations matters, compensation analysis, and pay equity initiatives.
ESSENTIAL FUNCTIONS:
RECRUITMENT & TALENT ACQUISITION
· Manage the Recruitment Module within the HRIS Talent Acquisition platform, including workflows, job posting templates, communication notices, and system processes.
· Partner with leaders to support requisitions by updating job descriptions, posting vacancies, ensuring timely removals, and aligning hiring needs with organizational goals.
· Identify and utilize effective recruiting boards and sourcing strategies based on position requirements.
· Actively engage in outreach, networking, and recruiting activities to build talent pipelines.
· Represent BestCare at job and career fairs that provide meaningful return on investment.
· Participate in interviews as needed and provide guidance and training to supervisors on recruitment best practices.
· Monitor, manage, and report on recruitment activities and metrics; proactively communicate progress and barriers to stakeholders and the Talent Acquisition team.
· Tactfully drive the hiring process, ensuring credentials are collected, filed, and routed to Credentialing staff in a timely manner.
CANDIDATE SOURCING, ENGAGEMENT & EXPERIENCE
· Deliver an outstanding candidate experience across the entire recruitment lifecycle, serving as BestCare’s first point of contact for applicants and inquiries.
· Communicate professionally and consistently with candidates via multiple channels, including status updates for non-selected applicants.
· Conduct prescreening interviews to confirm candidate qualifications and eligibility.
· Develop and review interview questions in accordance with regulations, organizational standards, and best practices.
· Coordinate interview scheduling, reference checks, and background checks in collaboration with hiring managers and interview teams.
BUSINESS AND STRATEGIC ADVISORY
· Provide consultation to leaders on recruitment processes, policy, technology, labor market trends, and best practices.
· Prepare conditional offer letters and ensure completion of onboarding and background authorization processes.
· Act as a strategic partner by using recruitment data and market insights to support workforce planning and identify future talent gaps.
· Drive continuous improvement of recruitment systems and processes to enhance efficiency, scalability, and candidate experience.
· Champion BestCare’s employer brand and support hiring managers in representing the organization’s culture and mission.
- Oversee, manage, and provide updates on all team recruitment activities and metrics.
- Communicate consistently and proactively with hiring managers and key stakeholders to ensure alignment and remove barriers.
· Tactfully drives the hiring process to meet KPIs and metrics.
OTHER RESPONSIBILITIES
· Create employee profiles in the HRIS and complete onboarding preparation steps in accordance with federal, state, and organizational record retention requirements.
· Coordinate New Hire Orientation in collaboration with Training & Development, including materials, scheduling, and communications.
· Schedule exit interviews as requested and analyze exit interview data to identify trends.
· Support offboarding processes.
· Monitor and maintain promotional swag for job fairs, onboarding new employees, and other approved recognition/rewards initiatives.
· Assist with personnel related projects and/or program audits.
· Performs in partnership with HRBPs confidential investigations and/or supervisor complaints or issues.
· Participate in salary surveys, evaluating wage offers for hires, transfers, and promotions, and conducting pay equity analyses to ensure internal equity and market competitiveness.
· Perform other duties as assigned.
ORGANIZATIONAL RESPONSIBILITIES:
· Models BestCare’s mission, vision, and values, promoting integrity, compassion, and collaboration.
· Supports the organization’s commitment to equity and inclusion, fostering an environment of open-mindedness, cultural awareness and respect for all individuals.
· Aligns department goals with organizational strategic initiatives.
· Complies with Code of Conduct, Business Ethics, Employee Handbook, and all relevant policies and OARs.
· Maintains professionalism, confidentiality, and compliance with HIPAA, 42 CFR, and Oregon statutes.
· Completes assigned training timely and satisfactorily, and attends other seminars, training, and educational opportunities to develop professional skills and abilities.
· Ensures that any required certifications and/or licenses are kept current and renewed timely.
· Works independently and collaboratively as a positive member of the BestCare team.
· Performs other organizational duties as assigned.
QUALIFICATIONS:
REQUIRED EDUCATION AND/OR EXPERIENCE:
· Bachelor’s degree in human resources, business administration, social sciences or related degree or equivalent in education and experience.
· Minimum of 3 years of full-cycle recruitment experience.
· Solid experience with HRIS software and applicant tracking systems.
· Strong experience using social media platforms for strategic sourcing and passive candidate engagement.
· Experience administering federal and state leave laws and ADA workplace accommodations.
· Minimum 3 years working with compensation plans, position classification, and maintaining job descriptions.
· Minimum of 3 – 5 years in employee relations conducting confidential investigations.
REQUIRED LICENSES AND CERTIFICATIONS:
· HRCI-PHR / SPHR or SHRM-CP / SCP Certification or the ability to obtain within 1 year from hire.
· Must maintain a valid Oregon Driver License or ability to obtain 30 days from hire.
PREFERRED:
· Experience with Paylocity’s HRIS platform a plus.
· Bilingual in English/Spanish a plus.