Supervisor-Talent Acquisition

General Summary

Supervises a team of talent acquisition professionals in the execution of recruiting strategies to source, screen, select, and onboard qualified talent. Partners with Talent Acquisition leadership to support business hiring needs and implement recruiting processes and initiatives. Provides day-to-day guidance to the team, promotes effective sourcing and candidate selection practices, supports employer branding and recruitment marketing efforts, and helps ensure a positive candidate and hiring manager experience. Monitors recruiting activity and key metrics, identifies opportunities for process improvement, and supports the achievement of talent acquisition goals.

Duties and Responsibilities

Essential Functions:

• Supervises a team of talent acquisition professionals to deliver high-quality, cost-effective recruitment services that support business needs. 
• Oversees day-to-day performance of team by providing guidance, coaching, and feedback to ensure individual and team performance meets established goals and Service Level Agreements. 
• Supports an efficient and consistent hiring process from start to finish, reinforcing best practices in interview processes, tools, candidate evaluation, and selection. 
• Assists in developing recruiting team capabilities in sourcing, interviewing, and candidate assessment techniques. 
• Partners with Talent Acquisition leadership to execute departmental goals, initiatives, and processes aligned with organizational strategy. 
• Monitors and reports on key recruiting metrics; assists with analyzing data and identifying opportunities for process improvements. 
• Provides guidance and support to hiring managers to enhance understanding of recruitment practices, selection processes, and market conditions. 
• Assists with recruitment marketing and sourcing efforts by leveraging various channels, tools, and technologies, including social media. 
• Maintains working knowledge of applicable federal, state, and local employment laws and ensures compliance in recruitment processes.

Common Expectations:

• Coordinates and integrates services within the department/service line/entity, with other departments/service lines/entities, and with the System's primary functions. Participates in the selection of outside services (if needed).
• Continuously assesses and improves the department/service line/entity/System's performance. Maintains appropriate quality control/assessment programs (if applicable). Utilizes Lean and other performance improvement techniques.
• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

• Bachelors Degree Required

Work Experience:

• 3 years of progressive recruitment or talent acquisition experience Required and
• 2 years supervisory or Lead recruitment experience. Preferred
• Experience in the following: recruiting at all levels; identifying, assessing and managing external vendors related to Talent Acquisition; building, mentoring and coaching a team; standardizing processes and monitoring a disseminated geographic structure for consistency. Required
• Experience in healthcare, HR operations and/or staffing analytics and structured candidate assessment methodologies and tools (i.e., behavioral based interviewing, blitz interview events) for candidate selection. Preferred and
• Retained search experience. Preferred

Courses and Training:

• Appropriate HR Certification. Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication, process management, administration, hands-on execution, time management and information management skills are essential.
• Strong relationship building with both internal and external customers.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Proficient in using ATS and HRIS systems.
• Knowledge of sourcing tools (i.e. social media, online resume database mining, etc.).
• Ability to identify performance gaps and recommend process and other improvement interventions using Lean or other process improvement methodologies.
• Knowledge of employment law, recruitment best practices and applicable compliance laws that relate to the monitoring of talent acquisition activities.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)