Senior Talent Acquisition Partner, Product Tech & Digital Enablement

As a Senior Talent Acquisition Partner focusing on our Product, Tech & Digital Enablement function here at Trustpilot, you'll be primarily hiring for a variety of mid to senior-level positions. You will work closely with hiring managers and members of the Product and Technology Leadership team to deliver pivotal hires that drive significant business innovation and scale our platform.

Beyond managing the full recruitment cycle and building strategic relationships, you will also coach leaders on best practices, ensure assessment quality, and champion Trustpilot's feedback culture. Furthermore, you will be responsible for mentoring and developing TA Partners on the team, driving innovation, and executing with a data-driven approach.

What you’ll be doing:

• Serve as a trusted strategic partner, developing and maintaining strong relationships with senior Product, Tech & Digital Enablement stakeholders and consistently delivering a high-quality hiring experience.
• Develop and implement highly effective talent strategies to source, recruit, and hire exceptional candidates that drive innovation and business growth within the function.
• Manage job requisitions end-to-end, ensuring an effective and streamlined process from initial candidate sourcing through to salary negotiation and closing.
• Participate in cross-functional TA projects designed to improve efficiency, scale our operations, and enhance our overall hiring function.
• Manage the candidate flow meticulously through Greenhouse, our applicant tracking system, ensuring data integrity and accurate reporting.
• Proactively capture and leverage market insights, including competitor analysis, compensation benchmarks, and talent availability, to refine job requirements.
• Mentor and develop TA Partner,s providing regular coaching and facilitating continuous learning to contribute to the overall success of the talent acquisition team.

Who you are:

• Significant in-house experience as a Senior Talent Acquisition Partner, with a specific focus on Product, Engineering, Design, or Data/Analytics vacancies within a fast-paced, high-growth technology or SaaS environment.
• Deep understanding of the Product and Technology talent landscape, including experience hiring for mid to senior-level roles.
• Highly proficient in using both established and innovative recruitment methods, with exceptional networking and direct sourcing skills.
• Able to work with limited supervision and quickly adapt to new ways of working and shifting priorities in a global environment.
• Excellent communication skills with a positive, collaborative, and results-oriented mindset.
• Experience leading or significantly participating in TA-related projects (e.g., implementing a new ATS module, designing assessment frameworks, or driving a specific diversity hiring initiatives).
• Well-developed interview, assessment, and established interpersonal skills, with a track record of building effective relationships with senior stakeholders.
• Demonstrable track record of using data and metrics to inform and optimise sourcing strategies, drive innovation, and measure recruitment success (e.g., source effectiveness, time-to-hire, offer-to-acceptance rate).
• Ability to mentor and develop Talent Acquisition Partners, coaching them on best practices, sourcing techniques, and stakeholder management.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Hybrid work setup. 2-3 days in a Central London office, complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

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