Administration - Talent Acquisition Specialist

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 500 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. 

OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.

PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Talent Acquisition Specialist position. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

POSITION SUMMARY:
The Talent Acquisition Specialist is responsible for full cycle recruiting for program and administrative positions across our California and Nevada locations, with a focus on high volume frontline and case management roles. This role partners closely with HR and program leadership to understand workforce needs, develop sourcing strategies, and ensure a positive, mission aligned candidate experience.

OBJECTIVES/ACTIVITIES:
A. Full Cycle Recruiting
1. Partners with HR Manager, HR Generalist, and program leaders to forecast staffing needs and prioritize requisitions across California and Nevada.
2. Manage full cycle recruiting: develop and post job announcements, screen applications, conduct initial interviews, coordinate hiring manager interviews, and support offer and pre hire processes.
3. Source candidates through job boards, social media, professional associations, colleges, workforce partners, and community organizations, with particular emphasis on frontline and case management pipelines.
4. Maintain and optimize use of the Applicant Tracking System (ATS), ensuring accurate data on candidates, requisitions, and recruitment metrics (time to fill, source of hire, offer acceptance).
5. Management of the ATS templates, forms, and documents to ensure accurate information.
6. Coordinate and participate in job fairs, hiring events, and community outreach activities to promote the organization as an employer of choice.
7. Collaborate with HR colleagues to standardize job descriptions, interview guides, and selection tools that reflect organizational values and legal/EEO requirements.
8. Support hiring managers with interview training, selection decisions, and equitable hiring practices.
9. Assist with onboarding coordination to ensure smooth handoff from “offer accepted” to first day, including communication with HR, IT, and program teams.
10. Assist with New Employee Orientation and other employee training.
11. Track and report recruiting metrics and trends, and recommend improvements to processes, sourcing channels, and candidate experience.

EQUIVALENT EDUCATION AND EXPERIENCE:
Bachelor’s degree in human resources, Business, or related field is required. One to three years of experience in full cycle recruiting, talent acquisition, or a related HR role; experience supporting multiple locations or high-volume hiring is strongly preferred. Four years of additional recruiting experience may be considered in lieu of degree. Experience recruiting for human services, nonprofit, healthcare, or similar mission driven environments, or strong demonstrated commitment to nonprofit/mission focused work. Working knowledge of recruiting best practices, basic employment law/EEO considerations, and use of ATS and common sourcing platforms. Strong relationship building, communication, and consulting skills with hiring managers at all levels. Ability to manage multiple requisitions and deadlines in a fast-paced environment with shifting priorities. Experience recruiting in California and/or Nevada and familiarity with regional labor markets preferred. Experience with nonprofit program roles such as shelter staff, case managers, outreach workers, and clinical/support positions preferred. Valid California driver's license and ability to meet the organization’s insurance carrier guidelines are required.

SPECIFIC SKILLS REQUIRED:
Excellent written and verbal communication skills
Ability to engage effectively with candidates, staff, community partners, and leadership
Strong organizational, analytical, and problem-solving skills
Demonstrated ability to manage multiple priorities and deadlines while maintaining attention to detail
Computer and technology skills; Outlook, Word, Excel, applicant tracking system, PowerPoint, etc.

PHYSICAL REQUIREMENTS:
Ability to sit, stand, walk, bend, and stoop throughout the workday
Ability to occasionally lift and move up to 10 pounds
Ability to drive to program sites and community locations as needed
Able to climb stairs as required when visiting programs